The PSK is where your passport application gets processed, confirmed and finally cleared of any difficulty. Once you have a valid appointment, you can proceed to the Passport Seva Kendra (PSK) to finish the rest of the passport program process.
While applying for a passport, a person must go to the Passport Seva Kendra (PSK) on the scheduled date to complete the final portion of the application procedure. Last verification and acceptance occurs in PSK.
- Make sure to report to the PSK beforehand.
- Take the ARN reception and all necessary documents along.
- Your files will be screened.
- You will be called in the PSK in batches and will need to pass through security check.
- Once inside, if all is in order, you’ll be issued token digit numbers. You will have to wait in the waiting area until your token digits are displayed. Applicants are as in sequential order based on the token number.
- When your number is displayed, proceed inside.
Inside the passport centre (PSK) you may discover different colour coded counters.
Counter A – Citizen Service Executive (CSE) / TCS personnel carries our document verification, fee collection and photographing applicants
Counter B – Verification Officer (GO) /Assistant Passport Officer carries out document verification and decides on issuance.
Counter C – Granting Officer (GO) / Assistant Passport Officer carries out document verification and decides on issuance.
“Counter A/Section A” – Document verification, scan, upload, picture, fingerprints and confirmation of personal details from Citizen Service Executive.
- Once you enter, enter the booth in line with the screen showing your token number.
- Your documents will be assessed.
- Then you’ll be given a print-out of your uploaded private information that you’ll have to review and sign.
- This confirmed information is also scanned and uploaded on the portal site.
“Counter B/Department B” – Document confirmation by Verification Officer
- As with counter ‘A’, you will have to look out for your token number on the track.
- At this counter, your original documents will be confirmed once more.
“Counter C/Department C” – Passport issuance approval by Granting Officer
- This is where approval for the passport is allowed or refused.
- “Granted” status indicates that the passport has been approved.
- Police verification status is determined here i.e. passport to be allowed according to No Police Verification or After Police Verification.
Exit Counter – Acknowledgement Letter
This is given to you in the exit counter tops. Make sure this letter is kept safely as it will contain details that you may use to track your application status. It will indicate if your passport application was accepted or not. It will signify the mode for authorities’ confirmation. It also applies to certain passport reissue cases like those pertaining to missing passports/duplicates/change of full name/other important specifies. In cases like this, a passport police Verification Report (PVR) is issues by law enforcement and physical verification is performed.
Post Police Verification is the manner set for certain applicants e.g. government employees providing Identity Certificate or minors where his/her parents posses’ valid passports. Also applies to some instances of passport reissue where sufficient information of the applicant is present in the system. In the event of post confirmation, the passport is issued before the PVR and verification is performed.
No Police Verification is where by the passports is issued with no PVR and no verification is required. Again, that applies to certain applicants as stated with Article PV cases. Also, applies to some passport reissue cases.
In the PSK, the application procedure moves to the Passport Office (PO) where all of the backend processing will take place.
Issue, Printing and Dispatch of Passport.
Just how much time it takes for the passport to be dispatched depends, largely, on the king of Poilce Verification (PV) required.
Pre PV – (Normal) Within 3 working days from the date of powerful upgrade from the primary police office. (Tatkaal) Update from primary police office isn’t counted in times taken to dispatch the passport.
Post PV – (Normal and Tatkaal) 3rd working day. This doesn’t include the application submission date.
No PV – (Regular) 3rd working day. (Tatkaal) Within one working day. In both circumstances, the application submission date is not included.
Complex Proceeses – About 30 days for Duplicate passport / Document problems / Name change / unmarried parent applying for minor / Adoption.
Other instances – If there’s some anomaly from the information you provided or additional checking/ verification required or there is a glitch in the system, additional time, over defined timeframes, may be required.
Passports are dispatched via India Post through Speed Post that you are able to monitor on the India Post site. It’s delivered to the applicant’s present address. You, as an applicant, should rather be the one getting the passport from the hand of the postman.
Two cents of advice for Passport Seva applicants:
- Carry a ball point pen; you might need it to append signatures.
- Ensure you do self-attestation of their passport pages and other files which you are required to do. It will save some last minute hurry when you are in the line.
- Carry photo copies of all the original documents such as your address evidence, marriage certificate, etc. You may be lucky however to have a copier inside the offices to take photo copies, but be well prepared.
There is no need arriving early at the passport Seva Kendra, they will not let you inside. You simply have to be there at various reporting period.
They’ll let cell phones and remote control car keys inside the passport office, so you don’t have to be worried about these things. You only need to turn them to quiet mode.
You do NOT need an agent; you are able to do everything by yourself. Just need to take the right documents. Agents do not actually take you inside or do anything. They will just guide you and may be getting you a slot.
If your Aadhaar card is fresh, there can be a situation where the government database isn’t linked. Consequently, if you’ve got a newly issued Aadhaar card, take a backup accepted document for proof of address.
For utilizing personal bank statements as proof, you need to have your passport size photo with a bank stamp over it. Furthermore, in case you have to re-submit certain documents there is another time for files which are on hold, so you do not have to stress yourself at all.
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